Terms of service

Last Updated: October 2026

Welcome to Cheri Laurent Australia (www.cherilaurent.com.au). These Terms of Service ("Terms") govern your use of our website, services, and the purchase of products from Cheri Laurent Australia ("we," "us," or "our").

By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms, our [Return & Refund Policy], and our Privacy Policy. Please read them carefully before making a purchase.

1. General Conditions & Eligibility

By using this website, you represent that you are at least the age of majority in your state or territory of residence, or that you have given us consent to allow any of your minor dependents to use this site.
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion for any reason at any time.

2. Products, Pricing & Availability

Product Descriptions: We make every effort to display the colors, details, and sizing of our garments as accurately as possible. However, actual colors may vary depending on your screen settings and display capabilities.
Pricing: All prices listed on our website are in Australian Dollars (AUD) and include Goods and Services Tax (GST) where applicable, unless stated otherwise.
Price Changes: Prices for our products are subject to change without notice.
Stock Availability: Products are subject to availability. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

3. Orders & Payment

Order Acceptance: Placing an order constitutes an offer to purchase. We reserve the right to accept or decline your order at any time after receipt for reasons including, but not limited to, product availability, errors in pricing or product descriptions, or potential fraud.
Payment Methods: Payments must be made at the time of order via our approved payment gateways. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

4. Shipping & Delivery

Shipping details, rates, and estimated delivery timelines are specified during checkout.
Delivery Risks: While we take all reasonable care in dispatching your orders via reputable courier services, Cheri Laurent Australia is not liable for shipping delays caused by third-party carriers or customs processing.
Incorrect Address: Customers are responsible for ensuring the correct delivery address is provided. We are not responsible for orders shipped to an incorrectly provided address.

5. Returns, Exchanges & Refunds

All returns, exchanges, and refunds are governed by our [Return & Refund Policy].
Returns or exchange requests must be initiated within 5 calendar days of receiving your order by contacting hello@cherilaurent.com.au.
Change-of-mind returns are eligible for Store Credit only (valid for 2 years).
Faulty items are subject to physical examination prior to a refund being approved.

6. Intellectual Property

All content on this website—including but not limited to designs, images, text, logos, graphics, icons, and software—is the exclusive property of Cheri Laurent Australia and is protected by Australian and international copyright and trademark laws.
You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our website or content without express written permission from us.

7. Australian Consumer Law & Limitation of Liability

ACL Guarantees: Nothing in these Terms excludes, restricts, or modifies any guarantees, rights, or remedies implied by the Australian Consumer Law (ACL) under the Competition and Consumer Act 2010 (Cth) that cannot be excluded by law.
Limitation: To the maximum extent permitted by applicable law, Cheri Laurent Australia shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of, or inability to use, our website or products.

8. User Conduct & Prohibited Uses

You are prohibited from using the site or its content:

For any unlawful purpose or to solicit others to perform unlawful acts.
To infringe upon or violate our intellectual property rights or the rights of others.
To submit false, misleading, or fraudulent information.
To transmit viruses, malware, or any other malicious code.

9. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy. We collect, store, and handle your data in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).

10. Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of New South Wales, Australia (or your relevant Australian State/Territory). You irrevocably submit to the exclusive jurisdiction of the courts located within Australia.

11. Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.